Refund Policy

1. Test Before You Buy

We highly encourage all prospective clients to utilize our complimentary IPTV trial prior to purchasing. This trial is designed for you to test our server stability, explore our channel lineup, and ensure our streaming packages fully meet your expectations. Once you are confident in our service, you can proceed with a full order.

2. Activation & Server Setup

Upon confirming your payment, your unique activation configuration will be delivered directly to your email inbox. Please understand that setting up your account requires us to permanently map your device’s MAC address to our infrastructure and allocate specific system credits to your profile.

3. Subscription Management & Flexible Options

• Package Transfers: If you purchase a subscription plan longer than 3 months, you retain the flexibility to switch or migrate to a different package during your term.

• Short-Term Plans: All 7-day subscription options are considered final sales. Due to the immediate allocation of resources and MAC address locking, these short-term passes cannot be canceled, refunded, or moved to another user account.

• Smart Commitment: If you are unsure about long-term compatibility, we suggest testing our service with a standard 1-month plan before upgrading to a full 12-month package.

4. Technical Assistance & Troubleshooting

Should you experience any issues during installation, configuration, or general playback, please reach out immediately. Our dedicated support staff is available via email to help you resolve any technical obstacles and guarantee a premium streaming experience.